Crucial Conversations

Duane · June 5, 2020

Our Facilitators:

Duane Vickery 

Duane Vickery is a highly respected and sought after Indigenous and South Sea Islander educator, coach, facilitator, trainer and mentor in the field of leadership, community engagement and community/corporate governance. Duane has worked in the public and private sectors for over twenty years and has developed an excellent reputation for his passion, commitment and desire to see others excel and reach their full potential by working alongside others to build their capacity through a ‘strengths- based’ approach.


Duane is a graduate of the Australian Rural Leadership Program (ARLP Course 10, 2004) and effectively utilises his well-established leadership skills and networks to assist in the development of others. He successfully completed the Australian Institute of Company Directors (AICD) course in 2003 and is a certified Cross-Cultural Facilitator. Duane specialises in leadership development and governance facilitation, education, training and research. Heis an adjunct lecturer in Multicultural Studies at Avondale College, NSW and is a former Director of Worawa Aboriginal College in Victoria. In May 2013 Duane was awarded the Robert a Sykes Indigenous Education Foundation bursary to study at the Harvard University, Boston USA, where he successfully completed the executive education program ‘The Art and Practice of Leadership Development’.


  • MPS, University of New England
  • BEd, Avondale University College
  • Dip Teaching, Avondale University College
  • Australian Rural Leadership Program (ARLP Course 10)
  • Cert IV in Indigenous Leadership, Australian Indigenous Leadership Centre
  • Cert IV in Business (Governance), Australian Indigenous Leadership Centre
  • The Art and Practice of Leadership Development, Harvard University USA

Danny O’Neill 

Danny O’Neill is a man who influences others through the power of inspired words and actions. Danny is a highly skilled communicator and facilitator who specialises in people development, community engagement and change leadership. Danny aims to inspire and challenge others to affirmative action with his charismatic and empathetic approach to diverse groups of people and organisations. Danny is proud of his South Pacific heritage; (Fiji, Rotuma and New Zealand) and coming from a large family; believes in the wealth of belonging, mastery independence and generosity. He believes in the power vof story, lived experience and life-long learning.


Danny has over 30 years’ experience in education, training and people engagement. He has held positions of executive leadership as well as managing and leading multi-disciplinary teams to perform under VUCA conditions. Danny is a graduate of Avondale University College in NSW and has since developed his expertise by working in the field of youth and family welfare, justice and community development and trauma. He is a qualified trainer and educator in a variety of disciplines which aids in others personal change and in team development through transformation. Danny has established a strong reputation as a skilled trainer, facilitator and personal coach/mentor within Commonwealth Government Agencies and NGO’s. Danny’s ability to establish trust, build safety and challenge humanely has seen him work successfully with ETM Perspectives in urban, regional and remote communities throughout Australia and in addition to the South Pacific. Community engagement, organisational reviews, cross cultural awareness and team building are just some of the work successfully engaged in. In 2010 Danny was recognised for his unique, inspirational skill set and leadership approach by being selected as one of only ten leaders across the Australian national landscape in The Australian Newspapers ‘Mercedes Benz Leadership Series.’ He completed a scholarship study tour granted from Richmond Fellowship to study in South Dakota in cultural interventions based on the Lakota and Sioux Indian traditions of family, mastery and resilience.


  • Diploma of Teaching
  • Diploma of Leadership and Management
  • Graduate Certificate in Complex Trauma
  • Certificate IV Youth Work Trainer
  • RAP Train the Trainer
  • Therapeutic Crisis Intervention Trainer
  • Men’s Behaviour Change Groups Certified Trainer
  • Person Centered Counselling Certificate

Workshop Purpose and Objectives

Workshop Purpose

  • To value-add to your current capabilities to recognise, hold and analyse crucial conversations

Workshop Objectives

  • Recognise crucial conversations
  • Reflect and analyse a crucial conversation
  • Examine principles and tools for talking, listening and acting together

What the workshop IS!

  • IS: An introduction to crucial conversations concepts, principles, tools and skills
  • IS: An opportunity to value-add to your existing people engagement skills and abilities
  • IS: About self-reflective practice on how you hold and analyse crucial conversations
  • IS: About challenging your status quo – skills, attitudes, behaviours
  • IS: About practice and progress, not perfection

What the workshop IS NOT!

  • IS NOT: A one-day workshop to make you an expert in holding and analysing crucial conversations
  • IS NOT: About changing other people’s attitudes, behaviours and ways of engagement

Workshop Design

The workshop has been designed to:

  • Build upon participant knowledge and experience
  • Undertake a ‘Case in Point’ application
  • Have participants undertake self-reflective practice
  • Be interactive through group discussion and peer coaching
  • Follow a learning and development process of:
    • Foundation theory and discussion
    • Self-reflective practice
    • Case in Point application
    • Peer coaching

Introduction & Overview

About Instructor


3 Courses

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Not Enrolled
This course is currently closed

Course Includes

  • 5 Sessions